Privacy Policy

Last updated: September 2025

1. Introduction
Welcome to the website of the artist Achao, a space dedicated to his art and artistic collaborations. We place great importance on protecting your personal data and your privacy. This privacy policy explains how we collect, use, share, and protect the information you entrust to us during your visit or interaction with our site.

2. Personal Data Collected
We only collect data necessary for the operation of the site and the fulfillment of our artistic services. This data may include:
Identification information: Name, email address (notably via the contact form or newsletter).
Browsing data: IP address, browser type, pages viewed, duration of visit (via privacy-respecting analytical tools).
Order-related data: If you purchase a work or service (delivery address, payment details via secure third-party platforms).
No sensitive data (ethnic origin, political opinions, health data, etc.) is collected.

3. Use of Data
Your data is used exclusively to:
Respond to your requests (information about exhibitions, quotes, collaborations).
Enhance your experience on the site (content personalization, sending newsletters if you consent).
Manage transactions (delivery of works, billing).
Comply with our legal obligations (accounting, archives).

4. Data Sharing
Your information is never sold or shared for commercial purposes. It may be shared:
With trusted service providers (web host, secure payment service, artwork transporters), under strict confidentiality agreements.
If required by law (judicial requisition, tax audit).

5. Data Security
We implement technical and organizational measures to protect your data:
Encryption of exchanges (HTTPS protocol).
Secure storage on servers located within the European Union.
Restricted access to data (only authorized personnel).

6. Your Rights
In accordance with the GDPR, you have the following rights:
Access your data.
Rectify or delete it (right to be forgotten).
Limit its processing or object to it.
Retrieve your data (data portability).
Withdraw your consent at any time (notably for the newsletter).
To exercise these rights, please contact us via email.

7. Cookies and Tracking Tools
Our site uses strictly necessary cookies for operation (session, security) and, with your consent, analytical cookies (to understand site audience). You can manage your preferences via the consent banner or your browser settings.

8. Data Retention
Customer data: Kept for 3 years after your last interaction (5 years for invoices, in accordance with French law).
Browsing data: Anonymized after 26 months.

9. Changes to the Policy
This policy may be updated to reflect legal or technical developments. Any changes will be notified on this page.

10. Contact
For any questions or complaints, please contact us via email.